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Payment options and finance plans

20% deposit is required to secure an order and the balance payable before delivery.

  • Visa or MasterCard in store or over the phone. Card surcharges may apply.
  • Direct Debit at a bank or Internet Banking to CBA , BSB  067 000  Account # 1047 2594
  • Cash
  • Cheque
  • Coogans Finance
  • Latitude Finance

We are not required to provide a refund or replacement if you change your mind.

But you can choose a refund or exchange if an item has a major problem. This is when the item:

  • has a problem that would have stopped someone from buying the item if they had known about it
  • is unsafe
  • is significantly different from the sample or description
  • doesn’t do what we said it would, or what you asked for and can’t be easily fixed.

Alternatively, you can choose to keep the item and we will compensate you for any drop in value.

If the problem is not major, we will repair the item within a reasonable time. If it is not repaired in a reasonable time you can choose a refund or replacement.

Please keep your proof of purchase—e.g. your receipt.

Pellet Club customers have a 7 day trading account for service carried out.  An invoice will be emailed if there are any costs associated with work done which may included a call out fee, labour, travel and parts.  The invoice can be paid directly into our bank account, in store, over the phone or mailed. If paid via internet banking please quote your name and or the Invoice number, details are on the Invoice.



Coogans has been offering time payment and finance and credit options for over 100 years, from store credit to personal loans. Enjoy now pay later – pay for your purchases when it suits you. We have options for our customers to pay weekly, fortnightly or monthly with interest rates from 19%* We are a responsible lender, this is to protect you and we take that very seriously!


Pay 0% interest for 6 months on every Gem Visa purchase over $250

Latitude Gem Visa’s 0% Interest Payment Plans allow you to buy the things you need now with longer to pay, using flexible payment options catered to suit your budget.

You can also use your Latitude Gem Visa as an everyday credit card. Shop with ease – anywhere, anytime.

Enjoy 0% interest for 6 months on everyday Visa purchases over $250 or 0% interest for up to 55 days^ on purchases under $250 – it’s the clever way to shop.