Pellet heater maintenance schedule
Preventative Maintenance Service
The best time to get your heaters serviced is in summer while discounts apply or DIY.
Embracing regular and routine maintenance is key to ensuring your pellet heater operates at peak performance year after year! As a proud heater owner, taking charge of daily and weekly maintenance is essential, and don’t forget to schedule that vital annual service!
Pellet Fires Tasmania is here to support you by providing Level 1 and/or Level 2 Annual Maintenance for your convenience between the 1st of September and the 28th of February. However, if you’re feeling adventurous, you can tackle it yourself at any time!
Just a friendly reminder: Level 3 maintenance is designed exclusively for service technicians authorized by PFTas. Remember, unauthorized access to the heater programming system could jeopardize your warranty, so let’s keep it compliant and safe!
Want to try your hand at DIY? We encourage you to invest in your first annual service and watch our skilled technician in action. This way, you’ll gain valuable knowledge about your specific heater model and the steps necessary to confidently perform the service on your own in the future!
Regular owners tasks
Daily
- Check and empty the burn pot if required
- Clean the glass if required
Weekly
- Remove the burn pot
- Empty or vacuum ash pan
- Vacuum the complete fire box area
- Replace the burn pot
- Clean heat exchanger (if applicable)
- Clean glass
As required
- Empty and vacuum hopper to remove build-up of dust
DIY or Service Department Tasks
Annual Level 1 - Ash removal (Deep clean)
- Clean fire box area
- Complete the weekly tasks above
- Clean exhaust ports
- Remove exhaust fan, clean fan blades and manifold
- Open and clean out exhaust and inspection ports
- Clean room fan blades
- Flue - Remove T piece cap, brush, and clean flue sections
- Dismantle and clean vacuum switch and hose
- Test burn for normal operation
Annual Level 2 - Parts replacement and testing
- Measure ignitor current, replace if required (< 1amp - 300watt ignitor)
- Replace auger bearing every 3,000 hrs or as required
- Check and replace fan bearings if required
- Check and replace door and glass seals if required
- Test all sensors (Vacuum, Room, Exhaust, Hopper & Protection)
- Touch up high temperature painted surfaces
- Test burn for normal operation
PFTas Authorised technicians only
Annual Level 3 – System balancing and programming
- Calibrate negative pressure settings
- Calibrate feed rates
- Enable customer settings as required
Rebuild in PFTas workshops
- Complete Levels 1 + 2
- Clean all ports with high pressure air
- Replace, repair, or adjust all friction points
- Replace any parts that are near to end of life
- Repaint as required
- Complete Level 3